Privacy Policy
Your Privacy is Our Priority
At Union Finance & Leasing Ltd., we are committed to protecting the confidentiality and security of your personal and financial information.
1. Information We Collect
We collect personal information such as your name, NID, address, contact details, financial history, and employment information when you open an account, apply for a loan, or use our services. We also collect non-personally identifiable information through website cookies to improve user experience.
2. How We Use Your Information
Your information is strictly used to process your applications, manage your financial accounts, communicate with you regarding your services, comply with Bangladesh Bank regulatory requirements, and prevent fraudulent activities.
3. Data Security
We implement robust, industry-standard electronic and managerial procedures to safeguard and secure the information we collect. Access to your personal data is restricted to authorized personnel only.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may only disclose your information to legal authorities, credit bureaus, or trusted third-party service providers as required by the law of Bangladesh to facilitate our financial services.
5. Retention Period
We retain customer information only for as long as necessary to provide our services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Once the retention period expires, personal data is securely deleted or anonymized where appropriate.
6. Your Rights
You may request access to, correction of, or update to your personal information held by us. You may also request information about how your data is being processed, subject to applicable law and verification of your identity.
7. Data Correction & Updates
If you notice that any of your personal information is inaccurate, incomplete, or outdated, please contact us so we can review and update it promptly.
8. Complaints & Contact
If you have a privacy complaint or concern regarding our handling of your data, please contact our compliance or customer service team through the contact page or the corporate office.
9. Cookies & Third-Party Processors
Our website may use cookies and similar technologies to improve functionality and analytics. We may also engage trusted third-party service providers for hosting, analytics, communication, or payment-related services, and they are required to protect your information in accordance with applicable privacy standards.